Trust & safety, built in from the start.

Why SkillStack is different

SkillStack is built differently. During controlled beta, workers do not pay for leads, clients cannot book yet, and payment features are not active. Workers first build a SkillStack Passport, add proof of work, complete category readiness, and may go through manual review. This helps SkillStack open carefully instead of rushing into a marketplace where workers are unprepared, clients are confused, or expectations are unclear.

• No paid leads during controlled beta.
• Workers build a SkillStack Passport first.
• Proof matters before promotion.
• Category readiness helps prevent bad matches.
• Admin review helps keep the beta controlled.
• Bookings and payment features are not active during controlled beta.
• Client booking features will only open after readiness checks.

Review fairness (planned)

Public reviews are not active during controlled beta. When reviews open, SkillStack plans to tie them to completed work, let workers respond to inaccurate feedback, and moderate reviews for abuse, harassment, spam, or irrelevant claims. Reviews should not be used as punishment for disputes still under review. SkillStack may adjust review visibility rules before public booking launch.

• Public reviews are not active during controlled beta.
• Future reviews should be tied to completed work.
• Workers should have a way to respond to inaccurate feedback.
• Review moderation may be used for abuse, harassment, spam, or irrelevant claims.
• Reviews should not be used as punishment for disputes still under review.
• SkillStack may adjust review visibility rules before public booking launch.

Dispute timeline (planned)

Booking and payment dispute features are not active during controlled beta. No payment holds, releases, or transfer flows are active. The timeline below describes a planned trust process, not live payment processing.

1. Issue reported.
2. Basic information collected.
3. Work and proof reviewed.
4. Both sides may be asked for context.
5. Admin review or support review.
6. Resolution guidance issued.
7. Final record retained for safety and trust review.

What workers should expect during controlled beta

• Complete your SkillStack Passport.
• Complete category readiness for your strongest category.
• Add proof of work if you have it.
• Complete Rate Check (beta guidance only).
• Select Future Work Interests you want SkillStack to support next.
• Wait for manual review.
• Access is not guaranteed. Jobs are not guaranteed.
• Bookings are not active yet. Payment features are not active yet.

What clients should expect before bookings open

• Client booking is not active yet.
• SkillStack is preparing worker supply first.
• Clients may learn how SkillStack will work.
• No booking or payment action is available during controlled beta.
• Better worker readiness helps reduce bad matches later.